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What is the easiest way to check my account balance? |
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To avoid waiting on hold for a Consumer Service Representative, consumers now have the ability to check their account balance 24 hours a day, 7 days a week! To do this, call the Sedalia Headquarters at 303-688-3100 or toll-free at 1-800-332-9540 and choose option #2. If you have further questions regarding your account, an option to transfer to a CSR is available. |
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Can I manage my account online? |
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Consumers are able to pay their bill online; however actual account management is not available online. Consumers may update their phone number(s), check account balances and pay their bill without speaking to a Consumer Service Representative by using our automated phone system at 303-688-3100 or toll-free at 1-800-332-9540. To update our records with your email address so you can try our new eBilling service, our online form can be filled out. For more information on eBilling, visit our eBilling Page. For all other account needs, please call your local IREA office. |
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When is my bill due? |
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IREA has a total of 19 billing cycles and the due dates are dependant upon the cycle. You can access the due date by calling our automated system at 303-688-3100 or toll-free at 1-800-332-9540 and choosing option #2. If your cycle has not yet been processed for the month, the system will let you know that no payment is due at this time. |
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What are my payment options? |
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In addition to check and cash payments, consumers can pay their bill using Automatic Bill Payment in which funds are automatically deducted monthly from an account of your choice. IREA also accepts electronic payments through Western Union Speedpay. For more information on these payment options, visit our Online Payments and Pay by Phone pages. Our newest payment option is Convenience Pay, where consumers can pay their IREA bill while shopping at one of our agent locations. |
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Does IREA have payment drop boxes? |
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Yes, we have payment drop boxes in front of each of our 4 office locations. |
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Can I pay my bill at a grocery store like King Soopers? |
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Yes! This new payment method became available for IREA consumers in September 2008. For more information and a list of our agent locations, please visit our Convenience Pay page. |
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Why do I have to pay another membership fee when all I did was move? |
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IREA charges a one time membership fee of $5.00 and waives the connect fee for your first service. When you open an additional service, IREA charges a $5.00 connect or transfer fee. |
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Does IREA require a deposit or letter of credit? |
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Commercial Consumers: A refundable deposit, based on an estimated ninety (90) day bill, may be required depending on payment history. New commercial consumers may have their deposit waived by providing an acceptable reference from another utility.
Residential Consumers: A refundable deposit, based on an estimated ninety (90) day bill, may be required depending on payment history.
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