Listed below are some of the most frequently asked questions by consumers regarding Electric Service.
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How long will it take to get the meter installed? |
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Upon receipt of the required meter release from the county, city or state, you should allow three to five business days. |
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How do I get power from the meter pedestal to my house? |
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The electrician needs to install the breaker in the meter pedestal and run the secondary lateral from the meter pedestal to the house. |
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How does the builder order the secondary lateral from the power pedestal? |
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The builder needs to contact Engineering Services to set up the billing account for service. Upon the installation of the foundation, the builder must mark an "E" to display where the electric lateral needs to be installed (must be located within the front 25% of the house). The lateral will be installed within two weeks (depending upon site readiness and weather conditions). |
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How long does it take to install my power upon completion of the design? |
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Our crews quote two to four weeks for overhead facilities and four to six weeks for underground. |
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The service has been inspected but I still do not have a meter, why? |
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Typically, it is because a billing account has not been established and the owner needs to contact Engineering Services to set up the account. Another common reason is that there is a question of safety or the wiring is not according to IREA specifications. If this is the case, Engineering Services can explain the problem and how to solve it. |
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If an easement is required in order to extend electric, who is responsible for obtaining it? |
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The customer is responsible for obtaining the easement from his/her neighbor. However, IREA will provide a General Right-of-Way Easement form and our engineer will gladly speak with your neighbor to answer any questions. |
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Can I make the choice of overhead or underground? |
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Various factors determine if there is an option. Contact Engineering Services for further information. |
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Who do I call with questions regarding my construction contract? |
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The engineer you have been working with can answer your questions. |
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If power already exists on my property, what do I need to do in order to receive my meter? |
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The owner needs to contact Engineering Services to set up a billing account for the service. The electrician needs to wire the service and call for an inspection with the county, city or state. Upon receipt of the meter release, IREA will install the meter within three to five business days. |
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